Our Services & Amenities | City Walk, Dubai, UAE

Services

City Walk

The art of the easy day out

We've set up an array of convenient amenities that'll make your life so much easier, from valet parking to bathrooms for people of determination, mobile charging stations to ATM machines, baby-changing stations to baby strollers, wheelchairs to prayer rooms and much more.

  • ATM machines
    ATM machines
    ATM machines can be found throughout City Walk.
    Locate the one closest to you by visiting our map.
  • Baby changing facilities
    Baby changing facilities
    For our smallest guests, baby changing facilities can be found throughout City Walk to help make your visit as smooth as possible.
  • Baby strollers
    Baby strollers
    Baby strollers are available for City Walk customers, but please note there are a limited number of strollers.
  • Curbside Pickup
    Shop without getting out of your car!
    City Walk offers contact less Curbside Pickup.
  • Toilets
    Toilets
    Public toilets – including toilets for people of determination – are located throughout City Walk.
  • EZ Train & EZ Taxi
    Tour around City Walk or allow our EZ taxi and/or EZ train to take you around.

    Timings:
    2PM-11PM (Sun-Thurs)
    2PM-12AM (Fri - Sat)
  • Mobile charging stations
    Mobile charging stations
    You'll find convenient and user-friendly mobile charging for multiple devices available across City Walk. This service is also available at customer service desks.
  • Parking
    Parking
    Visitors to receive free parking at City Walk for the first 1.5 hours of their visit.

    An hourly fee of AED20 will apply thereafter. Alternatively, customers can validate their parking tickets against a minimum spend of AED50 at participating outlets in City Walk to avail additional complimentary parking for up to three hours, while movie-goers enjoy four hours upon validation at Roxy Cinemas.

    Parking is free every Friday & Saturday.
  • Prayer rooms
    Prayer rooms
    City Walk houses three prayer rooms.
    Visit our map to plan ahead.
  • Wheelchairs
    Valet parking
    City Walk has different valet parking options during mall operating hours at the below locations:
    - Al Safa street – Next to Starbucks
    - Al Safa street service road – Infront of Michael Kors
    - Al Madina street – Behind the Square
    - Al Madina street – Behind Berkan Steakhouse
    - Al Madina street – Behind VAO Concept


  • Wheelchairs
    Wheelchairs
    A limited number of wheelchairs are available for City Walk customers.
  • Car wash
    Car wash
    Come back to a sparkling clean car when you park your car at City Walk. Simply ask the staff in the parking for more details.
  • Electric Vehicle Charging Stations
    Electric Vehicle Charging Stations
    Customers can charge their electric vehicles free of charge at four convenient locations.
  • First Aid
    First Aid
    City Walk is equipped with qualified first aid teams to treat minor injuries. Customer service desks are also equipped with small first aid kits.
  • Lost & Found
    Lost & Found
    Customers who have misplaced or lost an item during a visit can contact our security teams for assistance.
  • Meraas Free Wi-Fi
    Free Wi-Fi
    Free Wi-Fi service is available in City walk.
    Simply find and connect to City Walk WIFI from the list of Wi-Fi networks.
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